Returns/Refund Policy
Returns Policy
You are welcome to return or exchange products, subject to the following conditions.
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A Return Authorisation must be issued to you by Coast Sydney Botanicals before you attempt to return products |
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Request a Return Authorisation from Coast Sydney Botanicals |
within 50 days of original dispatch |
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Authorised Return received back by Coast Sydney Botanicals |
within 60 days of original dispatch |
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Who pays outbound postage? |
Customer (Except in case of incorrect product supplied by Coast Sydney Botanicals) |
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Who pays return postage? |
Customer (Except in case of incorrect product supplied by Coast Sydney Botanicals) |
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Inspection of Authorised Return |
Products must be: |
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ü Unopened ü Original packaging intact ü Resalable, undamaged packaging |
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… to qualify for Exchange or Credit Note or Refund |
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Compensation options |
Exchange or Credit Note or Refund |